The ClaimWizard Story

ClaimWizard co-founder Dave Young developed his first claims management system for the public adjusting industry in 1994 and has developed multiple custom private-label systems for the industry since. What is now ClaimWizard was originally created in 2005 for private clients and has evolved into a feature-rich software solution that is available on an affordable subscription basis.

When Hurricane Katrina hit, Dave had already been building custom claim processing systems for over 10 years. His reputation as a leading technical authority on developing claim processing solutions led adjusters and attorneys in Louisiana, Texas, Alabama and Florida to call the “wizard” (yes, that’s really what they called him — and how the company got its name.) Companies that were accustomed to handing 20 or 30 claims a month suddenly found themselves with hundreds of claims and needed a way to effectively manage their workload. Fast.

Roughly a month later Dave had designed and implemented a claim system accessible over the Internet, a substantial achievement considering the complexity of the software. It was now possible for small companies to handle much larger volumes of claims than they could with more traditional methods such as paper folders, Excel, or Act. A few clients even directly attributed their success adjusting Katrina claims to the application.

Over the next few years the ClaimWizard team would focus on improving the software and working with existing clients. Sadly, they had no idea of what was to come and how badly a system like ClaimWizard was needed in the industry.

When Superstorm Sandy struck New Jersey in October 2012, Dave and his wife watched family and friends lose their homes and neighborhoods to the storm. Some lost more than that. People that had only ever worried about paying their insurance premium on time were now literally underwater trying to decipher their policy, find safe shelter, feed their family, and try to return their lives to normal. Nearly every adjuster Dave knew called wanting access to the “wizard” system they knew he developed for Katrina. It was now time to help his neighbors climb out of the damage and start rebuilding their lives.

After the power came back on, Dave made it his mission to transform ClaimWizard into a solution that would be accessible by any company — from national companies with offices across the country to husband-and-wife teams working from their kitchen table. The role of the adjuster was now more crucial than ever. Dave knew that if he could make the job of the adjusting companies easier the outcome for property owners would improve. Product features and powerful solutions that are normally reserved for large enterprises with deep pockets were now available to everyone at a reasonable price.

The ClaimWizard team has dedicated nearly 30 years to creating solutions specifically for the adjusting industry and are committed to improving and growing YOUR business.